Terms of Service

1. Acceptance of Terms

By accessing or using the WRRB System website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These terms apply to all users of the platform, including operators, inspectors, officers, directors, and administrators.

2. User Accounts

To access certain features of the platform, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• You must provide accurate and complete information during registration
• You are solely responsible for all activities conducted through your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these terms
• Multiple accounts per user are not permitted without explicit authorization

3. User Responsibilities

As a user of the WRRB System, you agree to:

• Provide accurate and truthful information in all applications and submissions
• Maintain the security of your account credentials
• Use the platform in compliance with all applicable laws and regulations
• Not attempt to gain unauthorized access to any part of the system
• Not interfere with or disrupt the operation of the platform
• Not upload malicious code, viruses, or harmful content

4. License Application Process

The WRRB System facilitates the warehouse licensing process. By submitting an application, you agree to:

• Provide all required documentation and information
• Allow inspection of your warehouse premises by authorized inspectors
• Pay all applicable fees as determined by the WRRB
• Comply with all regulatory requirements and standards
• Maintain compliance throughout the license validity period

5. Fees and Payments

The WRRB System charges fees for license applications, renewals, and other services. By using the platform, you agree to:

Fee structures are subject to change with notice provided on the platform.

• Pay all applicable fees as outlined on the platform
• Use approved payment methods (mobile money, bank transfers)
• Acknowledge that fees are non-refundable once processing begins
• Pay renewal fees to maintain license validity

6. Inspection Process

All warehouses must undergo inspection by authorized WRRB inspectors. You agree to:

• Allow inspectors access to your warehouse premises
• Cooperate with inspectors during the inspection process
• Address any compliance issues identified during inspection
• Permit re-inspection if required

7. Data Privacy

Your privacy is important to us. By using the platform, you agree to our data collection and processing practices:

For more information, please review our Privacy Policy.

• We collect personal information necessary for licensing purposes
• Your data is protected in accordance with applicable privacy laws
• We do not sell or share your data with unauthorized third parties
• You have the right to access and correct your personal data

8. Intellectual Property

All content on the WRRB System platform, including text, graphics, logos, and software, is the property of WRRB and is protected by intellectual property laws.

• You may not reproduce, distribute, or modify any content without permission
• You may not use our trademarks or branding without authorization
• User-generated content remains the property of the user
• We reserve the right to use anonymized data for analytics and improvement

9. Account Termination

We reserve the right to suspend or terminate user accounts for violations of these terms or applicable laws.

• Providing false or fraudulent information
• Violating regulatory requirements
• Non-payment of fees
• Misuse of the platform or unauthorized access
• Harassment or abuse of staff or other users

10. Limitation of Liability

The WRRB System is provided "as is" without warranties of any kind. We do not guarantee that the platform will be error-free or uninterrupted.

In no event shall WRRB be liable for any indirect, incidental, or consequential damages.

• We are not liable for damages arising from platform use
• We are not responsible for decisions made based on platform content
• Third-party services integrated with the platform are subject to their own terms

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Republic of Tanzania. Any disputes arising from these terms shall be resolved in the courts of Tanzania.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated terms.

We recommend reviewing these terms periodically.

13. Contact Information

For questions or concerns about these terms, please contact us:

• Email: legal@wrrb.go.tz
• Phone: +255 22 123 4567
• Address: Dar es Salaam, Tanzania